Charlotte Aquatics is dedicated to swimming instruction. The following
policies were developed to ensure a safe and enjoyable environment.

SAFETY is the number one concern at Charlotte Aquatics. You can help by identifying any safety concerns to pool staff. Be familiar with and abide by the rules posted around the facility. Directions of staff must be followed.

Parents are responsible at all times for the
safety of their children and spectators.

BATHING SUITS are required in the swimming pool. If you are not completely confident about toilet training, water diapers must be worn. Cloth or regular disposable diapers are not allowed in the pool under any circumstances.
Bare feet invite injury. Please ensure proper footwear in the halls and parkng lot. Street shoes are not allowed on the pool deck.

FLOTATION DEVICES AND GOGGLES are not used during instruction except under special circumstances. Inflatable devices and balls are not permitted in the pool at anytime.

PERSONAL PROPERTY is your responsibility. Lockers are provided for your convenience and we encourage you to bring a lock. All locks will be removed each evening so please remember to take yours with you.

BULLETIN BOARDS are located just inside the front doors. Please read these to learn of any scheduling changes or announcements.

TELEPHONES are located in the staff office and may be used for a brief call. Their primary purpose is for emergency use.

GLASS CONTAINERS AND PETS are not permitted in the building.

FOOD, DRINKS AND GUM are permitted in the spectator area but not on the pool deck or shower and changing rooms.

CHILDREN UNDER 6 YEARS OLD may use the changing room of either parent.

REGISTRATION for classes may be made as soon as the session schedule is available and payment is due when registering. A completed STUDENT INFORMATION sheet is required for all students. Please advise of any changes to the information provided.

PAYMENT for classes may be made by check or cash.

WE DO NOT OFFER
MAKEUP CLASSES, REFUNDS OR CREDITS
FOR CLASSES MISSED DUE TO CIRCUMSTANCES
BEYOND OUR CONTROL.

REFUNDS of session fees are only available if you cancel a session at least one week before the first class.

ATTENDANCE at every class is a key to learning. Please be on time for class and allow for changing and showering time.

PARENTS ROLE

During classes, please leave the teaching to the instructor. You are invaluable in the learning process in terms of praising your child and reinforcing skills you want them to repeat. Reward effort as well as accomplishment.
During the class, the student needs to concentrate
on his environment and the instructor.
Children copy parental attitudes. what you say, do, and your facial
expressions will influence your child.
Be positive. Ignore or minimize negative reactions.

Have patience.
Swimming skills are not age dependent.
Children progress at their own rate in swimming readiness, just as in all
other areas of development.